Refund policy

Eligibility for Returns To qualify for a return, your item must be in the same condition as when you received it. This means it should be unworn or unused, with tags still attached, and in the original packaging. You will also need to provide the receipt or proof of purchase.

How to Start a Return To begin the return process, please contact us at hello@peakpuritynutrition.com. If your return is approved, we will provide you with a return shipping label and instructions on how to send your package. Items returned without prior approval will not be accepted.

For any questions regarding returns, feel free to reach out to us at hello@peakpuritynutrition.com.

Damages and Issues Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. We will assess the issue and correct it as needed.

Exceptions / Non-returnable Items Some items are not eligible for return. These include perishable goods (such as food, flowers, or plants), custom products (including special orders or personalized items), and personal care items (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about your specific item, please contact us.

Non-returnable Items Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The quickest way to get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds We will notify you once we have received and inspected your return, and inform you if the refund is approved. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.